Shipping & Pickup
There are two ways to get Hillside Lilies daylilies home: come out to the nursery and pick them up for free, or have them shipped bare-root.
Pickup in Vale, NC (free)
Pickup plants come in 3-gallon grow bags. They're growing and ready to go in the ground. There's no charge for pickup.
Address: 8818 Mull Rd, Vale, NC 28168
Hours (we reopen in May):
Friday: 10 am – 6 pm
Saturday: 10 am – 5 pm
Sunday: 12 pm – 5 pm
Monday–Thursday: by appointment. Call or text 828-320-0683.
We're closed for the season right now and reopen in May. Spring pre-orders are open, and pickup starts the week of May 11, 2027.
Picking up a pre-order: Come by during open hours and give your name. Your plants will already be tagged and set aside. Can't make it that week? No problem. Come any time we're open or call to set up a time. We hold pickup orders for 30 days from the day we let you know they're ready. After that, the plants may go back into the garden or be sold to someone else, so let us know if you need more time.
Pickup orders are pickup only. If you choose pickup at checkout, we can't switch that order to shipping.
Prices: Each plant's price is listed in the shop.
Tips for the ride home: Grow bags travel best standing upright. A box or crate in the trunk or truck bed keeps them from tipping. Water them when you get home if you aren't planting right away.
Bare-root shipping
Every shipped plant goes out bare-root. Plant-health rules meant to stop the spread of fire ants and other invasive pests limit shipping plants in soil, so we dig the plant, take the soil off and pack it to travel light. Daylilies are tough and handle it well.
When we ship: Year-round, except in winter. We pause shipping from the first fall frost until the last spring frost so plants don't freeze in transit.
Shipping cost: Calculated in your shopping cart, so you'll see it before you pay.
Where we ship: Anywhere in the contiguous United States. Shipping is calculated at checkout.
Carrier & ship days: UPS, Mondays and Tuesdays only, so plants never sit in a warehouse over the weekend.
When your plants arrive: Open the box right away. If you can't plant that day, soak the roots in a bucket of water for a few hours and keep them in the shade. Plant with the crown (where the roots meet the leaves) about an inch below the soil, and water well.
Refunds & problems
Canceling a pre-order: cancel before May 1, 2027 for a full refund of everything you paid, card fee included. On or after May 1, we'll offer a swap or a store credit.
If there's a problem: you have up to one year from pickup or delivery to tell us. If a plant arrives damaged or dried out, please let us know right away with a photo. Either way, we'll take care of you.
Returns: since these are living plants, we can't take them back, but we'll work with you to make it right.
Full details are in our Pre-Order, Refund & Plant Policy.
Questions?
Call or text 828-320-0683 or email hillsidelilies.nc@gmail.com. We're happy to help.
